Position Desired: Customer Service

Cover Letter:
I have a strong background in customer service and have learned good skills throughout the years. I am also fluent in Spanish.
The following are some of the previous jobs I have had:

Customer Service Representative/Phone Attendant
February 2015-August 2017, C.H Robinson World Wide, Chicago, IL
 Answer Incoming calls
 Inform drivers of their upcoming loads
 Answer questions regarding dispatch
 Follow up with drivers to answer questions
 Direct calls to the appropriate branch and/or representative

Customer Service Representative
September 2014-December 2014, Advocate Medical Group, Rosemont, IL
 Answer Incoming calls
 Schedule appointments for patients
 Send messages for patients
 Send refill request to doctors for patients

Medical Secretary
February 2012-July 2014, Chicago Vein Care Center, Chicago, IL
 Answer incoming phone calls
 Schedule appointments
 Verify insurance coverage
 File patient charts
Pharmacy Technician
August 2011-February 2012, A&T Pharmacy, Chicago, IL
 Answer incoming phone calls
 Input and fill prescriptions
 Greet customers and make sure they understood their directions

Desired Compensation / Salary:
$11-$13/hr

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