Position Desired: Any

Cover Letter:
**** L. ****

2312 S. Daycor Divide ♦ Peoria, IL 61607
home (309) 697-1156 ♦ ****@*****.*** ♦ cell (***) ***-****

Objective
To obtain a position using not only my advanced computer skills, but also my outstanding communications skills.

Qualifications
Highly motivated and enthusiastic. Detailed oriented self-starter with very strong organizational skills. Extremely versatile. Able to efficiently manage and coordinate multiple projects in a very professional and timely manner. Capable of working independently or as part of a team. Reliable and dependable (perfect attendance awards). Very committed to following through on my responsibilities.
Take great pleasure in working with the public and possess exceptional verbal and written communication skills. Taught adult computer software classes at New Horizons, a computer training center. Able to learn new software quickly. Outstanding math expertise, with academic knowledge of accounting, most banking procedures, income tax preparation.

Employment History

August 2012- Current: Mortgage Processor, Heritage Bank of Central IL, Peoria Heights, IL
Responsible for all aspects of processing a mortgage loan. Ordering appraisals, flood certs, title work, insurance, tax transcripts, and verifications of employment or rent. Preparing loan documents for compliance, underwriting, closings, shipping and funding. Maintain MortgageBot, an online loan application system. Responsible for accurate HMDA reporting and adverse action notices. Prepares payoffs and releases. Handle customer questions in a professional manner.

September 2003 – March 2012: Corporate Trainer, Associated Bank Corp., Green Bay, WI
Served as internal facilitator throughout the organization (main area was Illinois) for product, general education, teller, new accounts, consumer and mortgage lending, policy/procedure, compliance, system, customer service, sales, sales management, skills

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