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Hacked

Hacked

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by: wall7325 Active Indicator LED Icon 2 OP 
~ 9 years ago   Jan 24, '15 3:13pm  
our comcast router was not working this am so after rebooting several times hubby called comcast and the said we had been hacked and for 300.00 to put on credit card they would fix us...

Help..................
this whole thing does not sit well with me
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Mahkno Active Indicator LED Icon 17
~ 9 years ago   Jan 24, '15 3:26pm  
Do you have a spare router you could throw on for testing?
 
Routers do go bad eventually.
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wall7325 Active Indicator LED Icon 2 OP 
~ 9 years ago   Jan 24, '15 3:33pm  
no back up
router is a year old
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HipKat Active Indicator LED Icon 16
~ 9 years ago   Jan 24, '15 3:34pm  
If you're a Dish customer I can sell you a Netgear
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wall7325 Active Indicator LED Icon 2 OP 
~ 9 years ago   Jan 24, '15 4:05pm  
i think hubby has been scammed
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tapeworm Active Indicator LED Icon 11
~ 9 years ago   Jan 24, '15 4:17pm  
that doesn't sound like something comcast would say. but you stated your husband initiated the call to comcast. definitely suspicious.
 
i would visit your local comcast office immediately.
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EyeintheSky Active Indicator LED Icon 9
~ 9 years ago   Jan 24, '15 4:22pm  
Just take it to the office say its not working they will give you new one.
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Mahkno Active Indicator LED Icon 17
~ 9 years ago   Jan 24, '15 4:52pm  
Just take it to the office say its not working they will give you new one.
 
@EyeintheSky:
 
That only works if they supplied a modem. If you bought your own... well you are on your own.
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EyeintheSky Active Indicator LED Icon 9
~ 9 years ago   Jan 24, '15 4:53pm  
I didn't think comcast would let you use someone else stuff on their network.
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Mahkno Active Indicator LED Icon 17
~ 9 years ago   Jan 24, '15 4:55pm  
I didn't think comcast would let you use someone else stuff on their network.
 
@EyeintheSky:
 
Oh they do. I have my own. Works just fine. You can buy them about anywhere... Best buy, Wal-mart, Office... etc.
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HipKat Active Indicator LED Icon 16
~ 9 years ago   Jan 24, '15 5:21pm  
Yep. Exact same one and not have to pay to lease theirs.
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tntrecycling Active Indicator LED Icon 16
~ 9 years ago   Jan 24, '15 5:46pm  
Happened once to us we took the router back and they handed us a new one. The only time that they ask for money is when the bill is due. Sounds fishy to me.
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EyeintheSky Active Indicator LED Icon 9
~ 9 years ago   Jan 24, '15 5:47pm  
I guess you would have to do the math to figure out which way would cost less.Comcast does have the bonus if it dies just go get new one not any hassle with warranty or extended warranty BS.
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tntrecycling Active Indicator LED Icon 16
~ 9 years ago   Jan 24, '15 5:53pm  
Had both also had one go bad that we owned. Your just out of the money you paid for it. Last one I bought was about $70.00 that was 6 years ago.
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themrs916 Active Indicator LED Icon 16
~ 9 years ago   Jan 24, '15 6:09pm  
our comcast router was not working this am so after rebooting several times hubby called comcast and the said we had been hacked and for 300.00 to put on credit card they would fix us...

Help..................
this whole thing does not sit well with me
 
@wall7325:
 
that is really weird.
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themrs916 Active Indicator LED Icon 16
~ 9 years ago   Jan 24, '15 6:14pm  
i think hubby has been scammed
 
@wall7325:
 
do you have the xfinity remote? for your cable
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